About this role
Join Ippudo and you will enjoy the fun in our family! Duties and Responsibilities: • Bring customers to their tables. • Clearing and setting up of tables. • Preparation of condiments, beverages and desserts. • Serving of food and beverages. • Sending of bills and cashiering. • Wiping of utensils. • Answering phone call and customers’ inquiries. • Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc. • Attending to customers’ needs. • Making daily sales report and updating maintenance report. • Sorting invoices, recording food loss and assisting with petty cash claims. • Ordering from suppliers, maintaining inventory list and stocktaking. • Training and coaching of staff. • Section planning. • Learn about food and beverage knowledge, and company’s culture. • Leading store’s daily meeting – reviewing operations and sales. • Reporting to Store Manager. • Resolving basic customers’ complaints. • Ensure high standard of cleanliness and maintain good personal hygiene to adhere to company’s image. • Ad hoc duties assigned by superior/manager. Requirements: • Candidates must possess at least a Diploma, Advanced/ Higher/Graduate Diploma, Food & Beverage Services Management or equivalent. • At least 1-2 year(s) of working experience in the related field is required for this position. • Good interpersonal and communication skills. • Independent, self-motivated, resourceful and reliable. • Problem solver and has passion to think out of the box to achieve desires outcome. • Able to work efficiently under pressure. • Basic customer service skills. • Good work ethics (integrity, teamwork, punctuality, respect).
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