ROYAL FOOD SERVICES (SINGAPORE) PTE. LTD. is hiring for a Management Trainee internship — a 6-month, on-site Finance Accounting role based in WALLICH STREET, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Store Operations, Microsoft Excel, Housekeeping, Inventory, and Customer Engagement are a strong fit.
About this role
Key Responsibilities:1. Outlet Operations • Learn daily store operations including opening/closing procedures. • Assist in floor operations including customer service, cashiering, and order taking. • Support kitchen coordination and ensure food hygiene and quality standards are met. • Ensure cleanliness and compliance with NEA/SFA requirements. 2. People Management • Assist in manpower scheduling, shift planning, and deployment. • Motivate, guide, and supervise service and kitchen crew during shifts. • Learn and assist in conducting staff onboarding and training. 3. Inventory & Stock Control • Learn stock receiving, stocktaking, and storage procedures. • Monitor inventory levels and prevent wastage or pilferage. • Assist in placing orders and liaising with suppliers. 4. Customer Engagement • Handle customer inquiries and feedback professionally. • Resolve complaints promptly and escalate major issues when necessary. • Ensure a high level of customer satisfaction is maintained at all times. 5. Financial Performance • Understand basic P&L components (sales, cost of goods, labor cost). • Assist in sales tracking, reporting, and meeting daily/weekly targets. • Learn and assist with cost control and sales analysis. 6. Administrative Duties • Assist with shift reports, petty cash claims, and incident reporting. • Ensure all operational SOPs are adhered to and updated where needed. • Participate in outlet audits and compliance checks.
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