About this role
Our Client: Join a leading organisation within the aviation space, known for delivering world-class customer experiences and driving innovative commercial partnerships. Job Details: • Contract Duration: 12 Months • Location: Changi Airport Job responsibilities Programmes operation support. • Manage and close customer enquiries. • Support the conceptualization and delivery of AI Chatbot to facilitate customer enquiries digitally. • Support in the testing of company new digital booking platforms, including testing the platform(s), flagging issues, and documenting feedback Marketing support • Conduct verification and manage the process of payment of incentives schemes. • Assist with marketing campaign materials, including content checks, copywriting, and updates to collaterals. • Support in event organisation, including coordination with stakeholders and RSVP monitoring • Perform any other duties as assigned including ad-hoc projects and marketing operations. Job Requirements: • Bachelor’s degree or Diploma in Communications, Marketing, or a related field. Prior experience in communications or marketing will be advantageous. • Strong writing and communication skills • Comfortable using digital tools and AI platforms (e.g., ChatGPT, Gemini, or similar tools). • Able to effectively engage and collaborate with internal and external stakeholders. Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin
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