-NEW- 3-6 Months Insurance Policy & Operations Support Assistant (Financial Services)

Job Responsibilities: ·       Manage day-to-day execution and processing of customer policy servicing requests in accordance with established service standards, operational guidelines, and quality requirements. ·       Handle abroad range of customer and policy-related transactions, including: • Client profile updates (personal particulars, contact details, FATCA/CRS updates, returned mail management) Policy amendments (coverage changes, premium payment changes, policy cancellations, reinstatements, fund switches, top-ups, rider additions/removals, assignments, reviews, bankruptcy updates, HPS exemptions) • Beneficiary and trust-related requests Processing policy payouts (maturity, surrender, withdrawals, annuity, cashback, survivorship checks, CPFIS profit & loss) Statement and documentation requests (fund statements, anniversary statements, bonus statements, post-sales quotations, cashback and loan statements) Customer enquiries and appeals related to policy servicing requests and application status updates ·       Ensure accurate and timely processing while maintaining high standards of customer service and operational excellence. ·       Support incident recovery activities and assist in resolving operational issues when required. ·       Perform additional duties and ad hoc tasks assigned by the Team Lead. Job Requirements ·       Minimum Diploma in a related discipline ·       Minimum 1year of administrative experience ·       Able to start immediately or within short notice Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg Attention to Joseph Koh Wei Jie(R1873431) Shortlisted candidates will be notified www.ambition.com.sg EA Registration Number: R1873431 Data provided is for recruitment purposes only Business Registration Number:200611680D. License Number: 10C5117