About this role
Content Manager OnDemand (CMOD) • Manage hardware, software, reports, and users • Support EOSA report offloading and mainframe re platform onboarding (CASA, ATM, CPF, Cards, etc.) • Automate repeated tasks using scripts • Manage hardware: object server workstations, library devices, backup/archive storage, client workstations, terminals, printers, network equipment • Install, configure & maintain CMOD and related software • Monitor and maintain DB, cache storage, archive storage • Automate DB and storage housekeeping activities • Define report indexing, storage sets, storage nodes, printers, bundling workflows • Create and maintain application groups, applications, folders, indexes • Define CMOD groups and users • Automate report loading processes using Shell/Python • Manage backup, recovery, and tuning of CMOD systems • Resolve CMOD upstream/downstream server, network, or application issues • Handle CMOD SRs and production incidents • Perform system analysis, create solutions, recommend process improvements • Collaborate effectively to meet team deliverables
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