Operations Assistant, Air Freight, Export Billing (1 year contract)

Job OverviewThe Export Billing Executive is responsible for ensuring accurate and timely billing operations for export shipments while maintaining compliance with company procedures and service standards. This role serves as a key point of contact for both internal and external stakeholders regarding billing matters, customer enquiries, and dispute resolution. The incumbent will also support operational efficiency through reporting, process coordination, and team guidance. Working LocationChangi Airport Working Hours08:30 AM to 05:30 PM, 5 days work week. Key Responsibilities• Prepare and process customer invoices in accordance with approved tariffs and account profiles. • Ensure all billing activities are completed accurately and within established timelines. • Print, distribute, and dispatch invoices to customers as required. • Generate and maintain monthly billing and summary reports for customers. • Investigate and resolve billing discrepancies, rate disputes, and charge-related enquiries. • Respond promptly and professionally to customer enquiries regarding billing matters. • Monitor job receipt and ensure invoices are issued within two working days. • Perform general administrative and documentation duties. • Provide guidance and support to Billing Assistants and junior team members. • Assist the Manager in overseeing daily export billing operations. • Support effective workload allocation and operational efficiency within the department. • Ensure compliance with company policies, procedures, and the DSV Group Code of Conduct. • Undertake any other duties and responsibilities assigned by Management or immediate supervisors. RequirementsQualifications & Skills • Strong numerical accuracy and attention to detail. • Ability to work effectively under tight deadlines in a fast-paced environment. • Good interpersonal and communication skills with the ability to manage stakeholder relationships professionally. • Able to work independently with minimal supervision. • Proactive, responsible, and team-oriented mindset. • Proficient in Microsoft Office applications and general computer systems. Education & Experience • Minimum GCE N-Level, O-Level, NITEC, Higher NITEC, Diploma, or equivalent qualification. • At least 1–2 years of working experience; industry experience is advantageous but not mandatory. • Knowledge of air freight or logistics operations will be an added advantage. Apply today or email your updated resume to sam@recruitco.com.sg (Only shortlisted candidates will be notified.) Chong Kai Lian, Registration No. R26160573 RECRUITCO PTE. LTD. EA License: 25C3218