Part Time Front of House / Service Crew

Job Title: Front of House Staff (Experienced)! Weekday Rate: $15/hour Weekend Rate: $18/hour Department: Front-of-House - F&B Department Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week Location: • Sentosa (Gold) - DRIM Korean Steakhouse • Orchard: DRIM Korean Steakhouse • Orchard: MODU SamGyeTang • Orchard: Kimchi Dining • Orchard: Song Gye Ok Chicken BBQ • Telok Ayer: Song Gye Ok Chicken BBQ • Orchid Country Club: GOCHU Korean Dining  Overall Job Objectives: We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction. ADVANCEMENT CRITERIA: Promotion to Assistant BBQ Griller based on consistent performance, schedule regularity, advanced storytelling abilities, and demonstrated leadership with new team members.  Core Responsibilities: 1. INITIAL TRAINING (Fresh Joiners) - Begin with buzzer clearing and food runner duties - Complete thorough menu learning and storytelling training - Demonstrate comprehensive understanding of all menu items 2. STATION MANAGEMENT - Manage entire station independently with minimal supervision - Handle multiple tables simultaneously with efficiency - Maintain high service standards throughout shift 3. SALES & CUSTOMER ENGAGEMENT - Drive upselling through menu knowledge and recommendations - Engage authentically with every customer at assigned station - Tell compelling stories about dishes, ingredients, and Korean dining culture - Create memorable dining experiences that encourage repeat visits 4. MENTORSHIP & TEAM DEVELOPMENT - Buddy and train new entry-level servers - Share menu knowledge and service techniques - Model excellent customer engagement and professionalism 5. OPERATIONAL EXCELLENCE - Maintain station organization and cleanliness - Coordinate with kitchen and support staff effectively - Handle customer concerns professionally and proactively  Job Specifications: • Minimum 1 year of relevant restaurant experience OR internal certification as a Server after successful completion of at least 3 months of employment. • Good communication skills. • Able to work independently and demonstrate professionalism. • Friendly, outgoing, and committed to delivering outstanding customer service. • Flexibility to work shifts, including weekends and public holidays, based on business needs. • Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role. Key Deliverables: • Demonstrate full menu mastery, storytelling capability, and competency in buzzer clearing and food running before handling a station independently. • Manage an assigned station efficiently with minimal supervision while maintaining high service standards and handling multiple tables seamlessly. • Consistently drive sales by confidently recommending dishes, promoting add-ons, and delivering engaging menu storytelling that enhances the guest experience. • Effectively mentor and train new servers by sharing best practices in service execution, menu knowledge, and customer engagement. • Maintain station cleanliness and organization, coordinate smoothly with kitchen and support teams, and resolve customer concerns professionally to ensure a positive dining experience. Benefits of the role: • Monthly variable sales incentive • Annual completion bonus of 1 month salary (For Full-time if applicable) • Medical coverage (For Full-time if applicable) • Group discount (Dining & Salon) • T⁠raining & Career Growth • Opportunity to cross-rain at Overseas Outlets • INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family. . If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you. . You may visit our website to learn more about us: https://initia.sg/ . APPLY NOW!