About this role
Job Title: Front of House Staff (Entry Level)! Weekday Rate: $13/hour Weekend Rate: $15/hour Department: Front-of-House - F&B Department Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week Location: • Sentosa (Gold) - DRIM Korean Steakhouse • Orchard: DRIM Korean Steakhouse • Orchard: MODU SamGyeTang • Orchard: Kimchi Dining • Orchard: Song Gye Ok Chicken BBQ • Telok Ayer: Song Gye Ok Chicken BBQ • Orchid Country Club: GOCHU Korean Dining Overall Job Objectives: We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction. ADVANCEMENT CRITERIA: Promotion to experienced server level based on schedule regularity, demonstrated menu expertise, storytelling skills, and customer engagement quality. Core Responsibilities: 1. BUZZER & TABLE MANAGEMENT - Clear and reset tables efficiently between seatings - Maintain table cleanliness and proper setup throughout service - Respond promptly to buzzer calls from customers 2. FOOD RUNNER DUTIES - Deliver food from kitchen to tables accurately and promptly - Learn menu items, ingredients, and preparation methods during food running - Ensure proper presentation and temperature of all dishes 3. MENU MASTERY & TRAINING - Study menu thoroughly including dish names, ingredients, and Korean terminology - Participate in mandatory training sessions and tastings - Pass role-play tests demonstrating menu knowledge and storytelling ability 4. PROGRESSION TO SERVER DUTIES - Upon passing tests, begin taking customer orders - Serve food and beverages with proper technique - Engage with customers to enhance dining experience 5. CUSTOMER ENGAGEMENT - Provide friendly, attentive service - Answer basic menu questions accurately - Support senior servers and team members Job Specifications: • Previous restaurant experience is an advantage • Good communication skills. • Able to work independently and demonstrate positive professionalism. • Friendly, outgoing, and committed to delivering outstanding customer service. • Flexibility to work shifts, including weekends and public holidays, based on business needs. • Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role. • Key Deliverables: • Efficient table turnover by clearing, resetting, and maintaining table cleanliness, while responding promptly to customer buzzer calls. • Accurate and timely delivery of food from the kitchen to guests, ensuring correct orders, proper presentation, and appropriate temperature of all dishes. • Demonstrated menu mastery through successful completion of training sessions, tastings, and role-play assessments covering dish knowledge and storytelling. • Smooth transition to server duties by confidently taking orders, serving food and beverages with proper technique, and assisting in enhancing the overall dining experience. • Consistent delivery of friendly and attentive customer service, accurately answering basic menu inquiries and actively supporting senior servers and team members. Benefits of the role: • Monthly variable sales incentive • Annual completion bonus of 1 month salary (For Full-time if applicable) • Medical coverage (For Full-time if applicable) • Group discount (Dining & Salon) • Training & Career Growth • Opportunity to cross-rain at Overseas Outlets • INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family. . If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you. . You may visit our website to learn more about us: https://initia.sg/ . APPLY NOW!
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