Relationship Manager, Priority Clients Onshore

What you'll do: As a Relationship Manager Priority Clients Onshore, you will play a pivotal role in shaping the financial wellbeing of affluent individuals by delivering tailored advice and comprehensive wealth management solutions. Your day-to-day responsibilities will involve engaging with clients through multiple channels—both digital and face-to-face—to understand their goals and provide guidance that aligns with their ambitions. You will be expected to keep abreast of industry developments so you can offer timely recommendations on deposits, payments, financing options, investment strategies, and more. • Deliver outstanding experiences by providing attentive, responsive service to priority clients at every interaction, ensuring their needs are met with warmth and professionalism. • Organise and follow up on leads efficiently, complete and record appointments accurately, and ensure all customer requests are closed promptly with meticulous attention to detail. • Support clients as they progress through various life stages by understanding their evolving financial needs and offering appropriate solutions that help them grow, manage, and protect their wealth. • Build long-term relationships based on trust by taking time to understand each client’s aspirations, risk appetite, and investment preferences. • Stay informed about market trends, new product offerings, and the latest campaigns so you can proactively share relevant insights with clients. • Maintain up-to-date knowledge of regulatory requirements and operational risks to ensure all activities comply with internal policies and external regulations. • Collaborate closely with colleagues across teams to deliver seamless service while sharing knowledge and best practices in a communal environment. • Utilise management information tools effectively to monitor performance metrics and identify opportunities for improvement or growth within your portfolio. • Demonstrate flexibility by adapting quickly to changes in products, services, or market conditions while maintaining a positive attitude. • Uphold the highest standards of personal conduct by living the organisation’s valued behaviours in every client interaction. What you bring: To excel as a Relationship Manager Priority Clients Onshore, you will bring substantial experience from previous roles within banking or wealth management environments where relationship-building was central. Your background should include hands-on exposure to managing portfolios for affluent or high-net-worth individuals as well as familiarity with regulatory frameworks governing financial services. You will possess not only technical expertise but also emotional intelligence—the ability to listen deeply, respond thoughtfully, and adapt your approach according to each client’s unique circumstances. • Proven experience in banking or wealth management roles where you have demonstrated your ability to nurture high-value client relationships over time. • Excellent communication skills that enable you to explain complex financial concepts clearly while showing genuine empathy for each client’s situation. • Strong interpersonal abilities that allow you to work collaboratively within teams as well as independently when required. • A keen interest in learning about new products, services, or market trends so you can remain a knowledgeable resource for your clients. • Awareness of current market conditions coupled with benchmarking skills that inform your recommendations and strategies. • Experience using management information systems or similar tools to track performance data and identify areas for improvement. • Ability to work flexibly in an agile environment where priorities may shift quickly but teamwork remains central. • A trustworthy approach underpinned by honesty and integrity in all dealings with clients or colleagues alike. • Motivation as a self-starter who actively seeks out opportunities for growth—both for yourself and your clients—while remaining considerate of others’ perspectives. • A commitment to maintaining high standards of personal conduct consistent with the organisation’s values. What sets this company apart: This organisation stands out as one of the world’s most respected banks thanks to its unwavering commitment to responsible banking practices and its focus on empowering employees at every level. With operations spanning many of the fastest-growing markets globally—including Singapore—you’ll benefit from exposure to diverse cultures and business models that broaden your professional horizons. The company places great emphasis on inclusivity: team members are encouraged to share ideas openly in an environment where everyone’s voice matters. Do note that we will only be in touch if your application is shortlisted. Robert Walters (Singapore) Pte Ltd ROC No.: 199706961E | EA Licence No.: 03C5451 EA Registration No.: R1988743 EAP: Raymond Gan