Research Fellow (1-year contract), Lee Kong Chian School of Business

COMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence. RESPONSIBILITIES • RA & HR Management: Recruit, screen, onboard, and train undergraduate RAs each cycle; coordinate IT access and lab setup; develop and manage RA schedules to ensure full coverage across all sessions; run pre-wave QA sessions and share feedback with researchers. • Lab Setup & Researcher Coordination: Configure SPS each term: create and distribute master surveys to faculty; open wave timeslots; verrfy IRB approvals; solicit studjes from researchers and manage wave deadlines across 6+ data collection waves per year; coordinate with relevant departments in advance to secure lab availability for the full term. • Instructor Coordination & Credit Management: Coordinate with 1 O+ course instructors-each term on student sign-ups and study announcements; develop and tailor lab-related informational materials to meet the specific needs of each course; reconcile ~4,000 student credit entries per term; resolve discrepancies and process alternate assignment credits. • Budget & Reporting: Lead the annual budget cycle; prepare and present term-end lab usage reports to the Marketing group; run BLAB departmental meetings. • Daily Lab Operations: Oversee all communications for BLAB; prepare each lab session by ensuring IT readiness, coordinating technical support when needed, and maintaining a clean and functional lab environment; process participant cancellations and rescheduling in SPS; respond to student and researcher queries: provide on-call RA support during all data collection sessions; troubleshoot SPS and study issues, serve as backup study runner when needed. QUALIFICATIONS • PhD in marketing, psychology, statistics, engineering, or a closely related discipline would be ideal. • Prior experience in academic behavioral research, preferably including hands-on involvement in laboratory-based experimental studies. • Familiarity with institutional research processes, including IRS/ethics protocols and subject pool management. • Proficiency with online survey and subject pool platforms (e.g., Qualtrics, SONA/SPS). • Strong understanding of experimental research design and behavioral data collection procedures. • Excellent organizational and project management skills, with the ability to manage multiple concurrent workstreams across a full academic calendar. • Strong interpersonal and communication skills for coordinating across faculty researchers, course instructors, undergraduate RAs, and university administrative offices. • Strong troubleshooting ability, with a proactive approach to identifying and resolving technical and logistical issues under time pressure. • Working knowledge of relevant computing and technical systems (e.g., survey platforms, lab IT setup, basic data handling), with the ability to quickly learn new tools. • High attention to detail, particularly for data reconciliation and credit verification tasks involving large datasets. • Experience supervising or training undergraduate research assistants is an advantage. OTHER INFORMATION #LI-KC1 Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University