Restaurant Customer Service Executive [5.5 Days]

Greenwood Fish Market Bukit Timah: 34 Greenwood Ave, S289236 Quayside Isle: 31 Ocean Way #01-02 to 05, S098375 Key Responsibilities: • Greeting guests as they arrive at the restaurant and seating them at their table • Managing the restaurant's reservation system and taking phone calls to book tables • Ensuring that the dining room is clean and well-presented at all times, with all tables set and ready for guests • Managing the flow of guests in and out of the restaurant, ensuring that waitstaff can provide efficient service • Assisting with the management of the restaurant's waitlist, communicating wait times to guests • Assisting with general restaurant operations as needed, including bussing tables and assisting with cleaning and sanitising Requirements: • 1+ years of experience as a Hostess or similar role in a fast-paced restaurant environment • Excellent interpersonal and communication skills, with the ability to provide warm and friendly service to guests • Ability to multitask and prioritise tasks in a fast-paced environment, with strong attention to detail • A friendly and professional demeanour, with the ability to remain calm and composed in a busy restaurant environment • Basic computer skills, with experience using reservation systems Benefits For Confirmed Staff: • Incentive Scheme: 4%, 8%, 12% if sales targets are met • Staff Meals: Free meals provided during shift • Night Transport: Taxi claims available for exceptionally late days • Top Seller Award: Incentives for the highest earner of each month from every outlet • Wellbeing Benefits: Medical claims included • Annual Leave: From 7 days onwards (negotiable on case to case basis) • Confirmation Adjustment: Pay adjustment upon confirmation from 5% onwards • Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team) • Career Progression: Career path personalisations and growth opportunities • Staff Discount: 30% off the entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax)