Retail Management Trainee / Manager (Tuition Centre)

About Us AGrader Learning Centre is an established tuition and enrichment chain with 19 outlets islandwide. Our mission is straightforward — to help students improve and grow in confidence, week after week. That shared purpose is what brings our team together and keeps us motivated in what we do. Behind every outlet is a group of dedicated, positive, and genuine people who care about the students and families they serve. We take our work seriously, but we also make sure the environment we work in is one that people actually enjoy showing up to. If you are someone who cares about doing good work and wants to be part of a team that supports each other, we think you will feel right at home here. What You Will Do You will undergo structured onboarding before progressively taking on full ownership of your assigned branch. Your responsibilities will cover: • Run the daily operations of your assigned branch — covering student enrolment, class scheduling, documentation, and fee collection, among others • Address enquiries from parents on programmes, schedules, and fees accurately and professionally across walk-in, phone, and messaging platforms • Serve as the main point of contact for teachers and HQ on centre matters • Coordinate a small centre team of part-time staff to keep daily operations running on time and to standard • Take ownership of an assigned business sub-role — for example, tracking student retention, coordinating teacher schedules, or managing programme rollouts • Engage with students and parents directly and professionally at every touchpoint What You Will Gain This role gives you early, hands-on exposure to both operations and people management. Specifically, you will build: • Practical experience running a live service operation — enrolment, scheduling, fee processing, and parent communications Direct people management experience coordinating a small team from early in your career Confidence communicating professionally across walk-in, phone, and written channels A defined career track toward the Tuition Centre Manager role Who We Are Looking For We are looking for someone who is genuine, grounded, and good with people. Beyond qualifications, we hire for character and work ethic. • Degree holder in any discipline — no prior experience required Follows through on tasks without needing to be reminded Communicates clearly and stays composed when handling parent concerns or operational issues Comfortable working directly with children and families on a daily basis Takes initiative to fix problems rather than waiting to be directed At ease taking the lead — able to guide and coordinate a small team with confidence and maturity What You Can Expect We offer a working environment built on trust, stability, and genuine development opportunities. • A close-knit team that works hard, communicates openly, and supports each other Real autonomy — you will be trusted to manage your responsibilities without being micromanaged Meaningful work that directly impacts the learning experience of students and the confidence of their families Genuine career growth within an expanding organisation, with increasing responsibility as you demonstrate readiness Salary range: $3,500 – $3,800 per month, commensurate with qualifications and experience Working Hours This is a full-time position of 5 working days at 41 hours per week. At least one weekend day per week is required as centre peak hours fall on weekends. Exact schedule confirmed at interview. Branch Assignment We are currently looking to fill position at various locations such as Jurong, Clementi, Yishun, Sengkang, Marine Parade. Candidates based in or open to working in the above locations stated are welcome to apply. Click Apply Now and attach your resume. Shortlisted candidates will be contacted within 5 working days.