About this role
1. Brand Storytelling & Education • Proactively engage customers by sharing the Seung Tae philosophy: the move away from traditional botanical themes toward industrial, textured, and sculptural aesthetics. • Expertly explain the technical benefits of the skincare products alongside the sustainability and design of the 100% paper-based packaging. • Educate customers on why we avoid "Southeast Asian plant style" in favor of a global, "Vogue-standard" minimalist identity. 2. Sales & Conversion • Meet and exceed monthly sales targets through personalized consultations and professional product demonstrations. • Identify customer skin concerns and provide tailored product rituals. • Upsell and cross-sell by highlighting the synergy between different products in the lineup. 3. Visual Merchandising Excellence • Maintain the store’s "Vogue-like" aesthetic; ensure testers, displays, and products are perfectly aligned, clean, and consistent with the minimalist brand guidelines. • Monitor stock levels and ensure the architectural display of the products is never compromised by clutter. 4. Relationship Management (CRM) • Build and maintain a loyal client database, following up on purchases to ensure satisfaction. • Invite VIP customers to new product launches or brand events. • Collect and report customer feedback regarding product texture, scent, and packaging functionality to the management team.
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