Sales Admin Support

Sales Admin Support - European MNC 6 months contract renewable yearly thereafter Salary: $3800 max 5 days work week 8am - 5pm Location: Ayer Rajah (nearest MRT - Bouna Vista or OneNorth) Job Scope: 1. Commercial Strategy & Quoting (Spares & Ad-hoc) • Strategic Quoting: Analyze customer RFQs to prepare accurate technical and commercial proposals, ensuring alignment with current 2026 market pricing and Sales Processes. • Technical Validation: Review technical specifications in RFQs to ensure spare part compatibility and suggest alternative/upgraded components for obsolete items. • Lead Management: Monitor the sales pipeline to follow up on outstanding quotations, converting reactive quotes into active orders through proactive customer engagement. 2. Customer Relationship & Experience Management • Account Health Monitoring: Serve as the primary internal touchpoint for key accounts, conducting proactive calls to identify upcoming maintenance needs or spare part requirements. • Resolution Ownership: Act as the "Voice of the Customer" internally to resolve bottlenecks in the quoting 3. Order Execution & Supply Chain Coordination • Order-to-Cash Oversight (PO Handover): Manage the transition from Purchase Order (PO) to Order Booking, ensuring all documentation complies with International Trade Compliance and ABB Internal Controlling Procedures. • Expediting & Logistics (occasional): Coordinate with the logistics and warehouse teams to prioritize urgent orders or "plant outage" requests, providing customers with real-time tracking updates. • Approval Workflow Management: Drive the internal workflow management and credit check processes to eliminate delays in order processing. 4. Project Support & Lifecycle Coordination • Project Handover: Support and coordinate with (Senior) Sales Specialist on compiling documentations for Project order booking. Organize a the kick-off meeting for project team and Senior Sales Specialist. Follow up on the levels of approvals before hand over to operation team. • Documentation Control: Compile comprehensive project folders, including technical data sheets, compliance certificates, and finalized commercial terms for the Project Management team. • Change Order Support: Assist (Senior) Sales Specialists in documenting and quoting variations or additions to the original project scope. 5. Compliance, Reporting & Digital Transformation • Process Governance: Ensure 100% adherence to internal controls, including compliance and anti-bribery/integrity standards. • Data Analytics: support of weekly and monthly sales pursuit list / report (e.g., Hit Rate analysis, Quote Turnaround Time, and Backlog reports) to assist the (Senior) Sales Specialist and (or) Manager in forecasting. • Digital Adoption: Utilize 2026 digital tools and AI-driven quoting platforms to automate repetitive administrative tasks and improve response times.