Sales Operations Intern

Our Team Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and provide global consumers access to new D2C experiences. Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.  We are proud to be an equal-opportunity employer with a diverse, inclusive work environment. We encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.  Your Role Mighty Jaxx is looking for a highly motivated and detail-oriented Sales Operations & Business Development Intern. This role will provide support for key operational tasks and help drive sales initiatives. The successful candidate will gain hands-on experience in both operational execution and strategic sales enablement. Responsibilities • Support order fulfilment process, ensuring accurate and timely dispatch while facilitating customer communications • Maintain and update customer master data, including account information, pricing and offer forms • Support visual merchandising setup in partners retail stores, or marketing activations • Conduct store visits and assist in gathering retail performance data • Track and analyze sales performance to optimize sales strategies • Maintain accurate product information for internal and external use • Assist with new product listing on digital platforms and content for newsletter or promotional materials • Assist in responding to customer inquiries • Coordinate product defects and replacement follow ups actions with relevant stakeholders • Support logistics and operational needs aspect of sales execution • Assist in affixing price tags to MJ products, to ensure timely delivery to partner stores (4-8 hours monthly) Requirements • Strong organisational skills and multitasking abilities to handle diverse retail operations tasks • Strong Excel skills  • Excellent communication skills for effective liaison with B2B customers, retail store partners  and internal teams • A detail-oriented mindset to conduct accurate stock level activities • Willing to take on basic tasks such as retail store visits, and attaching pricetags to product boxes • Basic understanding of retail logistics and supply chain processes would be a plus • Proactive problem-solving skills to address operational challenges and optimise processes To apply, please send an updated copy of your resume to people@mightyjaxx.com While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team. Benefits Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you’ll do. You can look forward to: • Competitive annual leave package, with comprehensive health insurance coverage • Attractive staff discounts on MJ products • Well-stocked pantry filled with a variety of snacks and beverages