School Discipline Officer (Student Support & Intervention) | Jurong West

Job Scope(a) Managing Discipline-Related Processes • Support the implementation of school discipline and student management processes. • Assist in managing daily student discipline matters, including referrals, follow-up, and intervention. • Provide supervision and mentoring for students requiring behavioural support or closer monitoring. • Support restorative conversations and developmental interventions for student misconduct cases. (b) Pull-Out / Chill-Out / In-House Suspension Management and student Intervention • Manage the school’s designated pull-out / chill-out location for students requiring temporary removal from class e.g. In-house suspension. • Support students in de-escalating and regaining emotional regulation before reintegration into lessons. • Maintain records of student usage, presenting issues, and intervention outcomes. • Work with the school team to conduct mentoring, coaching, and check-in sessions for identified students. • Facilitate small-group / individual intervention sessions for students with behavioural, relational, or emotional regulation challenges. • Build positive developmental relationships with at-risk / vulnerable students. • Support students in developing self-management, conflict resolution, and social-emotional competencies. (c) De-escalation Support • Respond to calls for assistance from teachers in managing escalated student behaviours. • Assist in safely removing students from class where necessary and escorting them to the designated intervention space. (d) Fact-Finding / Investigation Support • Assist CMT in conducting fact-finding and investigations for student management, bullying, and disciplinary-related incidents. • Gather statements and accounts from students involved in incidents. • Support collation of evidence, documentation, and timeline reconstruction for discipline case reviews. • Provide other manpower support related to investigation and fact-finding processes as directed by the school. (e) Updating and Managing Discipline Database / Records • Working with Year head team to maintain and update discipline records in school-designated systems/databases. • Document student interventions, incidents, investigation records, and follow-up actions in a timely and accurate manner. • Prepare summaries / reports on discipline cases, student behaviour trends, and intervention outcomes as required. • Support the maintenance of proper filing and documentation standards for student management records. (f) Working with case management Teams • Work closely with Case management Team (CMT), School Counsellor (SC), Special Educational Needs Officer (SENO), and school leaders. • Provide observations, case updates, and professional feedback to support school-led case discussions and intervention reviews. • Participate in case review / support meetings where required by the school. (g) Other Duties Assist in supervision duties related to student management where required. Support school events / programmes related to student development and discipline. Undertake other student management-related duties as assigned by the school. Requirements• Minimally possess 1 year of relevant working experience in youth work, social work, counselling, educational support, behavioural support, student management, social services, mentoring, or related fields. • Prior experience in a school setting, youth mentoring, behavioural intervention, case support, or investigation-related work will be an advantage. • Experience supporting adolescents with behavioural, emotional, attendance, or discipline-related needs is preferred. Competencies / Skill • Have the ability to respond quickly and appropriately in discipline enforcement duties • Be conversant in Microsoft Office applications (particularly MS Word) with good IT literacy • Have the ability to engage stakeholders through effective communication, active listening, and basic counselling techniques when managing sensitive issues. • Have the ability to support fact-finding and investigation processes professionally and objectively. Contract Period: From 01 Aug 2026 to 30 June 2027 Working Arrangement • Mondays to Fridays: 7:30am to 5:00pm, inclusive of 1hr lunch break • Service not required on Saturdays, Sundays and gazetted public holidays • Non-Service Period: December 2026 Salary: $3,000 to $3,200 per month Location: Jurong West EA License No.: 96C4864 Reg. No.: R26161270 JOEY TAY YI TING