Senior Application Consultant

Key Responsibilities• Gather and analyze business and functional requirements. • Configure, implement, and support enterprise applications. • Provide functional and technical consultation to clients and internal teams. • Conduct application testing, troubleshooting, and issue resolution. • Support application deployment, upgrades, and maintenance activities. • Prepare functional specifications and technical documentation. • Coordinate with developers, infrastructure teams, and vendors. • Conduct user training sessions and prepare user manuals. • Monitor application performance and recommend improvements. • Participate in system integration and UAT activities. • Ensure compliance with security and operational standards. • Support incident management and change management processes. Required Skills & ExperienceMandatory Skills• 6–7 years of experience as an Application Consultant or Application Support Consultant. • Experience in enterprise application implementation and support. • Strong understanding of business processes and workflow analysis. • Knowledge of SQL and database concepts. • Experience with ERP, CRM, HRMS, or business applications. • Strong troubleshooting and problem-solving skills. • Experience in requirement gathering and stakeholder management. • Familiarity with SDLC and Agile methodologies. • Good understanding of APIs and system integrations. • Experience preparing reports and technical documentation. Preferred Skills• Experience with SAP, Oracle, Microsoft Dynamics, Salesforce, or similar platforms. • Knowledge of cloud-based applications and SaaS platforms. • Experience with ITIL processes and ticketing tools. • Exposure to automation and reporting tools. • Understanding of cybersecurity and access control concepts. Educational Qualification• Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or related field. • Relevant certifications in enterprise applications or cloud technologies are preferred.