Senior Application Support / Production Support Analyst (Contract)

About the client:  Our Client is MNC bank Responsibilities: • Work in team of Service Delivery to resolve Production Incidents. • Perform unit and system integration testing for the production incident resolutions • Support user acceptance testing for production incidents • Manage and work with Technical team to implement solution that meet Business Requirements and are in alignment with organization's business objectives. • Troubleshoot, debug and provide production system support • Coordinate with internal teams and vendors to resolve application and system issues • Recommend and execute improvements • Partner with users to understand Business needs by reviewing the Requirements specifications analyze impact to the application. • Execute tasks related to project / change request / maintenance request Requirement: • Degree in Computer Science or related discipline • Minimum 5 years of working experience with credit card system • Experience on Cardlink system will be advantageous • Good working knowledge skills with Microsoft Office Products and Microsoft Visio. • Good understanding of the system development life cycle Primary Contacts • Group Function Users (Cards) • Technology & Operations Partners • Other Technology and Infrastructure Teams within Bank • Product Vendors • Development Team Key Domain/ Technical Skills: • In-depth technical skills in CICS COBOL. COBOL batch, JCLs, Easytrieve, VSAM, JCL, OPC and other mainframe utilities. Interested candidates, who wish to apply for the above position, please send in your resume to Mohamed.basith@persolapac.com We regret that only shortlisted candidates will be contacted. EA License No. 01C4394 EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith) This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolapac.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy