About this role
Job Responsibilities: • Identify and develop potential market segments and players to achieve acquisition and retention targets • Maintain and strengthen guest relationships via telemarketing and organization of in-house activities • Keep abreast of all in-house programs, promotions and events to provide accurate and up-to-date information to guests • Hosting of guests, understanding, and attending to their needs, and gathering feedback to ensure hospitality and service excellence • Management of credit lines and collection • Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards Job Requirements: • Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age • Degree / Diploma in Business or related field with proficiency in Microsoft Office applications • Willing to work rotating shifts, including weekends and public holidays
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