Senior Manager, Communications and Public Engagement

Key Responsibilities a)   Corporate Communications & Public Engagement • Develop and manage public-facing communications aligned with the organisation’s mission, values, and strategic direction • Draft, edit, and review organisational write-ups, articles, speeches, reports, and stakeholder communications • Support communications related to programmes, events, partnerships, fundraising, and community engagement initiatives • Ensure communications are accurate, professional, and aligned with organisational policies and public accountability expectations • Support media-related matters and coordinate responses or publicity materials where required b)   Website & Digital Platforms • Manage and update the organisation’s website, ensuring information remains accurate, current, and user-friendly • Work with vendors or relevant stakeholders on website improvements, maintenance, and digital projects • Monitor website and digital engagement performance and recommend improvements where appropriate • Support the organisation in leveraging digital tools and platforms to strengthen outreach and engagement efforts c)   Social Media & Content Development • Plan and manage content across the organisation’s social media platforms • Develop meaningful and engaging content including stories, visuals, campaign materials, and programme highlights • Ensure responsible and sensitive representation of beneficiaries, volunteers, and community partners • Coordinate photography, videography, and design requirements for communications materials and campaigns d)   Publications & Branding • Support the development of annual reports, newsletters, publications, presentation materials, and publicity collateral • Ensure consistency in organisational branding, messaging, and visual identity across platforms • Work closely with programme teams to gather stories, programme updates, and impact narratives e)   Stakeholder & Internal Collaboration • Work closely with internal teams to understand programmes and translate operational information into public-facing communications • Liaise with external stakeholders including partners, vendors, designers, printers, and media contacts where necessary • Support internal communications and staff engagement initiatives where required f)     Other Responsibilities • Support organisational events and outreach activities when required • Undertake other duties assigned by the General Manager in support of organisational communications and engagement goals