Senior Manager, OEM Technical Support

LBP New Products Development Support - Cooperate with Client and Canon Japan to achieve the development of new products on both engines and cartridges - Investigation on problems relating Client testing and conduct measurements required for development - Conducting rework engines or cartridges when needed - Connect and report between Client and Canon Japan, relating schedule, concept and technical issues for each program Current Products Quality Support - Cooperate with Client and Canon Japan to confirm the status of quality issues and to solve - Report status to Canon Japan on urgent issues - Connect communications between Client and Canon Japan Market survey for New Products Development - Conduct market research when necessary - Cooperate with other optimal sections of canon Sg internally or other Canon group companies for each case - Report results to Canon Japan Job Requirement • Minimum 20 years working experience. • Minimum 15 years printer related R&D experience. • At least a bachelor’s degree in engineering, or a related field is required. • Possess good knowledge of R&D. • Good project management skill. • Strong organizational and leadership skill. • Knowledge of Microsoft Word, Excel, and PowerPoint. • Possess excellent written and verbal communication in both English & Japanese as this role will need to liaise frequently with head office in Japan.