Senior Operations Officer

Job Duties and Responsibilities • Monitoring, following up and process with fleet registration and de-registration of vehicles. (For both Taxi & PHC) • Ensure daily processing of hiring out of Taxi & PHC vehicles with target to increase revenue fleet. • Furnishing of driver details to authorities for PHC/taxi vehicles summons. • Propose and participate in User Acceptance Testing of internal Fleet Management System enhancements. • Generate and prepare monthly reports • Liaise with authorities (eg, Land Transport Authority) on Fleet Operations matters • Monitor and answer drivers’ enquiries thru DRO emails / calls and attend to walk in drivers' queries. • Any adhoc duties assigned in operations daily matters. Job Requirements • Minimum GCE ‘O’ Level • Proficiency in MS Office to prepare reports / presentation slides • Prior experience in customer service or operations • Good communication skills (verbal and written) • Problem solving mindset