Customer Service Officer

Job Description & Requirements Job Responsibilities: To provide counter registration and administrative support at Training Hub. • Tally of payment, SkillsFuture claim, invoice submissions • Logistic support of training operations • Liaison with external agencies on documents and submissions • Follow-ups with trainees on document submission or claim issues etc • Answering to telephone and email enquiries on training course • Front counter duties handling customer query on training course • Any adhoc duties assign Job Requirements • Minimally GCE 'O' Level • IT Knowledge, Microsoft Office skills (especially in Excel) • Digital Website, i.e Skills Future Claims • Candidates who are bi-lingual will be advantageous • Good communication & interpersonal skills