Senior Principal Research Officer, Workplace Enablement, CSPO

Job Summary DeputyDirector, Workplace Enablement (Infrastructure Group, Centre for Strategic Projects & Operations) JobDescription The Deputy Director, Workplace Enablement leads the Workplace Enablement portfolio,operating as a horizontal enabler across Infrastructure Group, comprising of other divisions such as Infrastructure Strategy, Policy & Resources,Planning, Operations, and Workplace Experience. The role focuses on technology enablement, utilisation & performance insights,workplace platforms, and future-ready workplace innovation, ensuring infrastructure investments translate into effective, data-driven and user-centric workplace outcomes. Key Responsibilities 1.Strategic Leadership & Infrastructure Technology Foresighting • Drive and implement the Workplace Enablement strategy, aligning with broader infrastructure, space master planning, and operations objectives. • Serve as a key enabler across verticals, including Infrastructure Strategy, Policy & Resource, Programme Management, and Operations. • Provide thought leadership on future workplace trends, digital enablement, and innovation to support foresighting and long-term planning, ensuring alignment with business priorities 3.Infrastructure Technology Platforms & Experience • Oversee infrastructure technology platforms, workplace systems, and digital solutions that enhance space utilisation, performance insights, and user experience. • Champion adoption of smart workplace technologies, analytics, and automation to improve operational efficiency and decision-making. • Partner with data analytics team to translate insights into actionable workplace and infrastructure strategies. 4.Utilisation & Performance Insights • Lead Utilisation & Performance Insights, ensuring accurate measurement of space usage, occupancy, and infrastructure performance. • Enable data-driven planning for master planning, development planning, and space design reviews. • Support evidence-based recommendations for optimisation of cost, capacity, and user experience.   5.Stakeholder & Cross‑Functional Leadership • Operate as a key horizontal enabler across whole of Infrastructure Group • Engage internal stakeholders, business units to ensure workplace enablement initiatives are practical, scalable and outcomes-driven. • Support solution developments and customer engagement alongside workplace needs, pilots and rollouts KeyCompetencies & Skills • Proven leadership in workplace enablement, infrastructure technology, or smart buildings • Strong strategic thinking with the ability to translate strategy into execution • Experience in data analytics, utilisation insights, or digital workplace platforms • Stakeholder management across policy, operations, planning, and frontline teams • Financial and resource acumen (budgeting, optimisation, investment cases) • Change management and innovation mindset Qualifications& Experience • Degree in Engineering, Architecture, Facilities Management, Business, or related discipline • 10+ years of relevant experience in workplace, infrastructure, facilities, or technology enablement roles • Experience operating in complex, multi-stakeholder environments with both strategic and operational responsibilities