Service Manager (6 months contract) #TNKC

Key Responsibilities • Provide virtual customer support via voice and video channels • Handle account servicing and enquiries on banking products and services • Review customer accounts and transactions in accordance with internal procedures and compliance requirements • Resolve customer enquiries and ensure timely follow-up on issues • Work closely with internal teams to support service delivery and customer experience improvements • Identify and support process improvement initiatives • Perform administrative and ad-hoc duties as assigned Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted