Solution Architect

Responsibilities • Lead end-to-end solution architecture for enterprise applications built on Microsoft Dynamics 365 and Power Platform • Oversee the design, development, and implementation of scalable, secure, and high-performance solutions • Evaluate out-of-the-box (OOTB) capabilities and define optimal configuration versus customization approaches • Configure and customize Dynamics CRM solutions using workflows, Power Automate, plugins, and SDK • Drive Proof-of-Concept (POC) initiatives to validate feasibility and business value • Design and implement integrations with external systems (ERP, SAP, and third-party platforms) using APIs and Azure Logic Apps • Plan and execute data migration, validation, and reconciliation strategies from legacy systems • Develop project plans, timelines, effort estimations, and manage delivery scope and budgets • Lead client workshops, solution discussions, and stakeholder engagements • Facilitate Agile/Scrum ceremonies, including sprint planning, stand-ups, and reviews • Provide technical leadership, mentoring, and code reviews to development teams • Ensure adherence to best practices in software development, security, and compliance • Define and oversee testing, QA processes, and continuous system improvements • Conduct training sessions for users and administrators • Support hiring, onboarding, and mentoring of junior team members Requirements: • Bachelor’s degree in Computer Science,Information Technology, Engineering, or a related field. • At least 10 years of experience in enterprise software development and solution architecture • Strong expertise in Microsoft Dynamics CRM / Dynamics 365: • Customization and configuration • Workflows and Power Automate • Plugins and SDK development • Proven experience in system integrations across CRM, ERP, and third-party applications • Hands-on experience with Microsoft Azure (Logic Apps, APIs, and cloud integrations) • Strong knowledge of data migration strategies, validation, and performance optimization • Proven track record of delivering large-scale enterprise CRM solutions • Experience working with cross-functional teams and stakeholders • Ability to lead distributed teams (onsite/offshore) • Strong project management and delivery focus • Experience with integrations involving SAP, AWS, and payment gateways is a plus • Exposure to industries such as public sector, transport, or enterprise services is advantageous. • Familiarity with Singapore public sector or GovTech standards is advantageous Certifications preferred: • Microsoft Dynamics 365 Solution Architect certification is preferred • Microsoft Power Platform or Dynamics 365 Developer certification is preferred • Microsoft Dynamics 365 Sales Functional Consultant certification is preferred