About this role
• You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. • You will also assist to answer calls and provide one-stop information and assistance to callers when required. • In addition, you will handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package. • You will also liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required. • Perform other ad-hoc duties as assigned Requirements • Min N / O / A / NITEC in any courses • No experience required • Training provided Office hours 5.5days Govt Healthcare Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg Consultant: Jalene Tan (R26160390) Recruit Express Pte Ltd (99C4599)
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