RECRUIT EXPRESS PTE LTD is hiring for a Temp Claim Administrator #JTL internship — a 12-month, on-site Customer Success role based in ORCHARD ROAD, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Microsoft PowerPoint, Claims Management, Resume Writing, Microsoft Office, and Microsoft Excel are a strong fit.
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About this role
· Ensure accurate policy details (validity, policy number, coverage) input to prevent rework or manual corrections to achieve higher STP rates. · Cross-check different system. · Document preparation task including merge, split documents in one submission by determine the policy benefits and provider types. · Optimize workflows based on high volume claims and achieve it within same day turnaround time. · Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any) · Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives. · Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices. · Any other ad-hoc assignments assigned by supervisor. We are looking for people who · Minimum Diploma holder with relevant admin duties or customer service experience · Preferably with 1 to 2 years of administrative experiences Interested candidates please send in your resume to: Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg EA License No: 99C4599
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