About this role
Contract Duration · 1 June 2026 to 31October 2026 Working Location · Changi South /Canning Rise Working Arrangement • 5 Days (Mon to Fri:7.30am to 4.30pm) • Lunch:1 hour Offered Salary 1 June 2026 to 30 June 2026 · $11.42 per hour 1 July 2026 to 31October 2026 · $12.52 per hour Requirements · Min GCE ‘O’ Level · Must be PC literate and able to use Microsoft Office Applications · Able to work independently and in a team environment Job Description Support with (i)the verification and processing of new Publisher Account applications, (ii)correspondences with publishers on the tightened control measures for new publisher accounts and ISN applications, (iii) clean-up exercise of publisher’s accounts to ensure correct categorisation in Deposit Portal and (iv)administrative matters for acquisition of physical library materials. Verification and processing of new Publisher Account applications a) Check the information submitted by publishers on Deposit Portal b) Request and review additional information and supporting documents from publishers c) Assess applications against the established criteria and recommend approval or rejection of applications. Outcome · Approval or rejection of Publisher Account applications based on the additional information and supporting documents provided Correspondences with publishers on tightened control measures for new Publisher Accounts and ISN applications a) Attend to enquiries from publishers on the tightened control measures for new Publisher Accounts and ISN applications. Outcome · Timely follow-up on enquiries from publishers Publisher account clean-up exercise a) Compile data related to publisher accounts b) Check on publisher account categories and update to correct categories in Deposit upon confirmation from publishers c) Correspond with publishers for incorrect publisher account categories Outcome · Accurate publisher accounts information in Deposit Portal · Ensure correct categorisation of retro Publisher Accounts Support acquisition of physical library materials a) Perform administrative duties such as compile data, reports for acquisition of physical library materials b) Any other duties assigned by Supervisor and Managers Outcome · Accurate and timely compilation of orders data Expected Performance Output Verify and process minimally 20 new Publisher Account applications daily Complete the publisher account clean-up exercise to ensure the correct categorisation of approximately 14,000 accounts Handle minimally 20 publishers’ enquiries on the tightened control measures for new publisher accounts and ISN applications, or as assigned by appointed supervisor(s) EA License No.: 96C4864 Reg No.: R1106928 TOH LAY HOON (JESSICA)
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