Transportation Operation Specialist 运配运营专员

Job Responsibilities 1. On-site Fleet Management at Customer Warehouse (Core Responsibility) • Daily Attendance & Dispatching: Visit the customer warehouse in the morning to verify attendance of outsourced fleets and arrange daily dispatch tasks and routes. • Loading Supervision: Supervise the loading process on-site to ensure standardized and timely cargo loading. • Exception Handling: Resolve outstanding delivery and distribution issues from the previous day and coordinate on-site problem-solving. • COD Collection: Collect and consolidate daily Cash-on-Delivery (COD) payments to ensure timely cash flow recovery. • Documentation Management: Compile and submit daily dispatch documents and operational reports. 2. Transportation Operations & System Management • End-to-End System Operations: Manage all transportation-related system activities in Singapore, including order entry, tracking, exception reporting, and billing reconciliation. • Data Maintenance: Ensure accuracy and timeliness of system data to support business decisions. • Process Optimization: Propose improvements to operational workflows based on system feedback. 3. Business Project Implementation & Coordination • Execution Monitoring: Track execution of transportation operations within projects, identify issues, and drive timely resolution. • Cross-functional Collaboration: Work closely with Sales, Customer Service, and Finance teams to ensure smooth project execution across all stages. Job Requirements 1. Experience: • Proven experience in logistics operations or fleet management, with familiarity with the Singapore logistics market and regulations. 2. Skills: • Proficient in logistics systems (e.g., TMS, WMS). • Strong on-site management, communication, coordination, and problem-solving skills. • Able to work in an operational/field environment with basic English and Mandarin communication skills. 3. Competencies: • Strong sense of responsibility and attention to detail. • Ability to work under pressure. • Team-oriented with good collaboration skills.