About this role
• Ensure accurate policy details (validity, policy number, coverage) input to prevent rework or manual corrections to achieve higher STP rates. • Cross-check different system. • Document preparation task including merge, split documents in one submission by determine the policy benefits and provider types. • Optimize workflows based on high volume claims and achieve it within same day turn around time. • Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any) • Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders,distribution servicing rep, ) to achieve claims business objectives. • Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices. • Any other ad-hoc assignments assigned by supervisor. Joy Yeow ZhiQian (CEI Registration No: R2096261) Recruit Express Pte Ltd (EALicence No: 99C4599)
Also in Other
DIS MANPOWER PTE. LTD.