Admin

About UsWe are a commercial laundry serving 170+ clients across spas, gyms, F&B, and hospitality in Singapore. Our delivery teams collect and return laundry across 5 daily routes from two sites. As we scale, we need someone reliable to take ownership of daily records and monthly invoicing — so the founder can focus on growth instead of paperwork. What You'll DoDaily Recording & Verification (the core of the role)• Receive handwritten delivery slips from drivers each day and enter the data into our Excel records and webapp. • Cross-check entries that drivers and operators have made in our internal webapp against the paper slips. Flag mismatches, missing entries, and unusual quantities. • Politely chase drivers and warehouse staff to update or correct entries that are incomplete. • Maintain a clean, accurate daily log of every collection and delivery. Monthly Invoicing• Generate monthly invoices for ~170 clients from the verified records. • Send invoices to clients (email + WhatsApp) and follow up on overdue payments. • Reconcile bank receipts against invoices. Light Admin Support• Update the master client list when new clients onboard or pricing changes. • Maintain orderly digital filing of slips, invoices, and client correspondence. • Prepare month-end summary reports for the founder. What We're Looking ForMust have: • Strong attention to detail — you naturally spot when a number doesn't add up. • Solid Excel skills (SUM, VLOOKUP/XLOOKUP, basic pivot tables). • Comfortable communicating with operations staff — friendly but firm when chasing missing data. • Reliable and punctual. We need someone we can trust to show up and close the loop. • Working English; conversational Mandarin or Malay is a plus for talking to drivers. Nice to have: • Prior admin experience in logistics, F&B, hospitality, or services. • Familiarity with Xero, QuickBooks, or similar invoicing software. • Experience reconciling paper records against digital systems. Mindset that fits: • You see "missing data" as a problem to solve, not someone else's job. • You're okay with a paper-and-Excel workflow today, but interested in helping us streamline it over time. Why Join Us• Real ownership — you'll be the single point of truth for our records and invoicing. • Direct working relationship with the founder; your suggestions get heard and acted on. • Predictable part-time hours that fit around family or another commitment. • Stable, growing business in an essential service industry.