Assistant Manager (9-mth Contract | Public Sector) - PH 28670

Looking to gain exposure in residential property and leasing operations? This role offers hands-on experience in tenancy administration, site coordination, and property management support within a structured environment. Nearest MRT: Toa Payoh (Central) Working Hours: Mon–Thu: 8:30am – 6:00pm, Fri: 8:30am – 5:30pm Salary: $20.80 - $26.80 per hour Duration: 9-month contract Key Responsibilities: • Process stakeholder appeals and non-appeals, ensuring timely and appropriate resolution in line with service standards • Provide service recovery support to address service quality issues effectively and professionally • Work closely with internal teams, external partners, and government agencies to support case management and service delivery • Contribute to service quality improvement initiatives and cross-functional projects • Prepare regular reports with analysis, updates, and recommendations for management review • Support audits and ensure adherence to established processes and service standards Key Requirements: • Minimum a degree holder • Interest in environmental public health or public service operations is an advantage • Good communication and interpersonal skills, with ability to engage stakeholders effectively • Able to manage multiple priorities, work independently, and remain composed under pressure • Strong analytical and problem-solving skills, with ability to prepare basic reports • Proficient in Microsoft Office applications • Experience or familiarity with data analysis or visualisation tools (e.g. QlikSense) is an advantage If this sounds like a good fit for you, we’d love to hear from you - apply now! By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants . BGC Group Pte Ltd (Outsourcing) EA 05C3053 We regret to inform that only shortlisted candidates will be contacted.