Assistant Manager, Financial Services - AR (11-month contract), OFIN

COMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence. RESPONSIBILITIES • This position is for Office of Finance (OFIN). • Administer student financing (eg scholarships, awards, bursaries, grants, loans and sponsorships) including system set-up and maintenance of student financing schemes, maintenance of recipient records, disbursements and refunds, etc. • Liaise and collaborate closely with internal stakeholders on the disbursement of student financing. • Liaise and collaborate closely with external organisations on student matters. • Prepare billing templates for issuance of invoices and assist to follow up on outstanding payments. • Prepare payment request templates for fund disbursement to students. • Address queries on student financing promptly. • Address queries on student billing and financial matters, including escalation of complex queries to respective team member in-charge. • Assist in system enhancement projects and other process improvement initiatives, including system design and performing UAT. • Draft communication materials and FAQs for websites, EDMs, etc. • Any other ad-hoc task. QUALIFICATIONS • Diploma/Degree in Accountancy, Business, or a related discipline with minimum 2 years of work experience. • Proficient in MS Office, particularly Excel, and experience with financial software and databases. • Knowledge and hands-on experience in any of the major accounting software (eg SAP, Peoplesoft Student Financials, etc.) will be advantageous. • Experience with system change implementations will be advantageous. • A proactive team player with ability to work independently. • Ability to work under pressure to meet tight deadlines. • Ability to prioritise and good at time management. • Fast worker who is hardworking, meticulous and possesses initiative. • Systematic and organised, ability to handle very high volume of data and paperwork. • Result and service-oriented individual who is disciplined in monitoring and following up on outstanding matters. • Excellent communication and problem-solving skills. OTHER INFORMATION #LI-XL1 Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary. Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University