Bank Customer Service Executive (JT) (Bank Branch)

Job Title: Customer Service Bank Branch Representative (We have multiple Work locations in Singapore which you can choose) Evening Banking Hours: 9:40am – 6:30pm (Monday to Friday) Normal Banking Hours: 8:10am – 5pm (Monday to Friday)    Saturdays: Half day morning Additional Monthly allowance of $360 added to basic salary. JOB DESCRIPTION: • Has customer service experience, preferably in financial institutions or insurance companies. • Attend to walk-in Customers (Bank Branches) • Handle over-the counter transactions including cash deposits and withdrawals accurately • Assist in customers' enquires and ensure Bank's service delivery standards are met in achieving total customer satisfaction • Prospect banking products and services to customers ·  To provide one-stop customer service to customers. ·   Assist customers with dedication and passion on various enquiries and requests on *Corporate products; Corporate Account Services, Cash Management Products, Corporate Trade Services, Corporate Loans, Self-Service Banking, Corporate Live Chat. ·  Resolve requests from corporate customers on general and transactional enquiries related to Corporate account products. ·  Collaborates with stakeholders to resolve all customer queries and requests. ·   Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards. This job advertisement is posted by: Tan Geok Khim (Deng Yuqin) (R22107857) A-IT Software Services Pte Ltd EA License No: 24C2345 “By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd,for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”