Client Service (Banking)

about the company. A well-established global financial institution with a strong footprint in Asia, known for its collaborative workplace culture and commitment to providing comprehensive banking solutions to its corporate and retail clientele. about the job. • Act as the primary touchpoint for end-to-end client inquiries, resolving service issues, and managing dispute resolutions effectively. • Facilitate day-to-day banking operations, including corporate account lifecycle management, signature authentications, and fund remittances. • Provide comprehensive administrative support for commercial transactions, processing loan instructions, and overseeing fixed deposit rate adjustments. • Administer digital banking service requests, handling platform applications, credential resets, and client onboarding modifications. • Maintain internal service databases regularly, reconciling transaction data and ensuring operational manuals align with current procedures. skills and experience required. • Tertiary qualification with a solid foundation in banking operations and financial products. • Demonstrated familiarity with regulatory frameworks and corporate internal reporting procedures. • Proficient in standard office productivity software and core banking administration systems. • Strong team player with excellent interpersonal and communication skills to manage diverse stakeholder relationships. To apply online please use the 'apply' function Krystal Kwah (EA: 94C3609/ R22104933)