Customer Service Coordinator - West

• Location: West (Company transport provided) • Monday - Friday: 8.30AM - 5.30PM • A global engineering and technology company specializing in advanced water solutions, industrial pump systems, service maintenance, and energy-efficient fluid management solutions across commercial and industrial sectors. Responsibilities• Coordinate and schedule service repair and maintenance activities using internal service management systems • Handle customer enquiries and service requests via phone and email • Prepare simple quotations and coordinate follow-up activities • Support service engineers, contractors, and sales teams in daily operations • Assign service resources based on technical capability and availability • Coordinate spare parts availability and ensure timely service delivery • Work closely with finance team on payment terms and customer credit verification • Support customer master data and material code creation within SAP system • Collect and summarize service reports to improve operational performance • Provide basic technical and administrative support related to service operations • Requirements• Minimum 3 years of experience in service coordination or similar technical support role • Experience in industrial equipment, pump systems, or technical service environment preferred • Familiar with Microsoft Office and SAP systems • Strong coordination, communication, and customer service skills • Able to work effectively with internal stakeholders, customers, and contractors HOW TO APPLY: Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified. Stafflink Services Pte Ltd EA Licence No.: 04C4294 EA Personnel: Chua Xue Min (Joesefyn) EA Personnel Reg. No.: R23113090