About this role
Job Summary This role involves supporting customer service by handling client enquiries through calls, emails, and walk-ins, while assisting the team with administrative and general tasks. Responsibilities • Handle client enquiries via phone, email, and walk-ins • Provide front-line customer service and support to court users • Assist with administrative tasks for the Quality Service team • Support the team with ad hoc duties as assigned Requirements • Min Diploma in any field • Proficient in Microsoft Office • Good communication and writing skills • Ability to handle sensitive information with confidentiality Other Information • Location: Lengkok Bahru • Working Schedule: Monday to Thursday (8.30am - 5.30pm), Friday (8am - 5pm) Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918
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