Front Desk Admin (12 Months | Up to $3.3k)

Job Summary This role involves supporting front-line customer service, handling marriage-related applications and enquiries, and ensuring smooth coordination of solemnisation services. It also includes administrative duties such as document verification, case follow-ups, and maintaining accurate records and systems. Responsibilities • Handle front desk and walk-in enquiries, providing clear guidance on marriage-related services and procedures • Support document collection, application processing, and counter services with accuracy and efficiency • Ensure smooth coordination of solemnisation ceremonies, including pre-checks and guest readiness • Assist with various applications (e.g. marriage, records search, amendments) and follow up on cases • Liaise with internal teams to resolve complex or escalated matters • Provide administrative support, including document verification, scheduling, and record management • Manage emails, calls, and public enquiries professionally • Support digitisation and maintenance of records, ensuring proper documentation and storage Requirements • Min GCE N Level Other Information • Location: The Esplanade Mall • Working Schedule: Monday to Thursday (8.30am - 5.30pm), Friday (8am - 5pm) Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918