PERSOL SINGAPORE PTE. LTD. is hiring for a Customer Service Officer (Call Centre) internship — a 12-month, on-site Customer Success role based in RAFFLES PLACE, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Microsoft CRM, consistent customer experience, Renewable Energy Business, Telephone Manner, and Target Driven are a strong fit.
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About this role
Job Title: Temp Call Centre Representative (Tampines) Location: Tampines, Singapore Duration: 22 Jun to 31 Jul (monthly renewable) Working hrs: Mon to Thur: 8.30am to 6pm and Fri: 8.30am to 5.30pm Job Description: We are currently seeking a Temp Call Centre Representative to join our team in Tampines. The successful candidate will be responsible for handling incoming calls from customers, providing excellent customer service, and resolving any issues or concerns efficiently. This role will require strong communication skills, attention to detail, and the ability to work well under pressure. Key Responsibilities: • Answering incoming calls from customers and providing assistance with their inquiries • Resolving customer issues or concerns in a timely and efficient manner • Documenting all customer interactions accurately in the system • Following up with customers as needed to ensure their satisfaction • Adhering to company policies and procedures at all times • Collaborating with team members to ensure a seamless customer experience Requirements: • Previous experience in a call centre or customer service role is preferred • Excellent communication skills, both verbal and written • Strong problem-solving abilities and attention to detail • Ability to work well under pressure and in a fast-paced environment • Proficiency in Microsoft Office and CRM systems • Availability to work on a monthly renewable basis from 22 Jun to 31 Jul To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1770602 (Teng Min Yee)
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