Customer Service Officer (Live Chat) (Insurance) (Up to $4,000) (12 Months Contract) #NKC

• Attend to customer and financial representative enquiries via phone and live chat professionally and promptly. • Resolve complaints and issues at the first touchpoint wherever possible. • Maintain accurate records of interactions in the CRM system. • Ensure timely follow-up on enquiries and escalate when necessary. • Assess appeals and provide recommendations to management. • Support additional duties during operational needs or peak periods. Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599)