Customer Service Specialist

Job OverviewWe are looking for dedicated and service-oriented individuals to join our team as Customer Service Receptionists. You will be the first point of contact for visitors and patients at a Community Hospital environment, ensuring a polite and welcoming experience. Locations• Bedok South • Simei Key Responsibilities• Greet and assist visitors, patients, and staff in a professional and friendly manner. • Manage the reception counter, including call handling and appointment scheduling. • Provide clear directions and information regarding hospital services and facilities. • Perform basic administrative tasks and maintain an organised front-desk area. • Ensure compliance with hospital safety and security protocols. Requirements• Minimum 2 years' experience in customer service, hospitality, or healthcare administration. • Availability to work on a shift basis (Day Shift or Night Shift). (12 hours) • Willingness to work at hospital locations (Bedok South or Simei).