RECRUIT EXPRESS PTE LTD is hiring for a Digital Solutions Business Analyst | Systems & Transformation Specialist #HDC internship — a 12-month, on-site Operations role based in ORCHARD ROAD, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Negotiation, Analytical Approach, Onboarding, Homeland Security, and Documentation are a strong fit.
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About this role
Drive Business Innovation Through Technology Are you passionate about leveraging technology to improve processes and create meaningful business impact? Join a forward-thinking team where you'll work on system enhancements, digital transformation initiatives, and business process improvements that support operational excellence. What You'll Be Doing • Partner with stakeholders to identify business needs, operational challenges, and opportunities for process improvement. • Gather, analyse, and document business requirements, workflows, functional specifications, and user stories. • Support the implementation, enhancement, and optimisation of business systems and digital solutions. • Manage user access, system administration activities, and onboarding processes. • Prepare and analyse reports to provide insights that support business decision-making. • Act as a key liaison between business users and technical teams to ensure successful project delivery. • Participate in digital transformation initiatives, system evaluations, and Proof of Concept (POC) projects. • Develop user guides, process documentation, and training materials to encourage effective system adoption. • Contribute to continuous improvement and change management efforts across the organisation. What We're Looking For • Diploma or Degree in Information Technology, Business Information Systems, or a related field. • Experience in business analysis, systems support, IT operations, process improvement, or digital transformation projects. • Strong analytical thinking, problem-solving, and stakeholder management skills. • Familiarity with requirements gathering, process mapping, documentation, or system administration will be advantageous. • Ability to manage multiple priorities and collaborate effectively with cross-functional teams. Interested applicants are invited to send their updated resume to leonleong@recruitexpress.com.sg Leon Leong De Cong R1551708 Recruit Express Pte Ltd EA License No. 99C4599
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