PERSOL SINGAPORE PTE. LTD. is hiring for a Claim Recovery Specialist - Health (Central / Up to $3K) internship — a 12-month, on-site Operations role based in RAFFLES PLACE, Singapore. It offers an allowance of SGD 2,800-3,000/mo. It is open to university students, typically in Year 2–4. Applicants with experience in Analytical Approach, Microsoft PowerPoint, Organisational Risk Management, Inbound Calls, and Regulatory Changes are a strong fit.
This is in line with the typical SGD 2,675/month for Operations internships in Singapore.
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About this role
Claim Recovery Specialist, Health Claim Services Contract: 6 Months Location: Raffles Place Working Hours: Monday – Friday, 9:00 AM – 6:00 PM Salary: $2,800 – $3,000 (depending on experience) Completion Bonus: 0.5 month upon completion of 6-month contract Job Purpose: You will coordinate, investigate, and recover claims by pursuing responsible third parties through subrogation efforts, while supporting policyholders and customers throughout the claims recovery process. Key Responsibilities: • Demonstrate technical proficiency in claims recovery and ensure recovery targets are met. • Engage with policyholders daily to gather information and support submission of claims to third parties. • Communicate effectively to persuade and guide policyholders through the claims recovery process. • Handle inbound and outbound calls in accordance with standard operating procedures. • Maintain accurate tracking and documentation of call activities and outcomes. • Ensure compliance with internal policies, business standards, and regulatory requirements. • Identify and escalate potential risks or concerns, and share best practices for risk management. • Stay updated on industry trends, regulatory changes, and emerging risks to safeguard the organization. • Support any ad-hoc tasks or projects assigned by the supervisor. Requirements • Diploma or Bachelor’s Degree in Insurance or related discipline, or equivalent experience. • 1 year of experience in insurance claims recovery or customer service. • Good interpersonal, analytical, and negotiation abilities. • Strong organizational and time management skills. • Team player who is also able to work independently. • Knowledge of life insurance policies, regulations, and subrogation processes is an advantage By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com . You acknowledge that you have read, understood, and agree with the Privacy Policy. EA Reg. ID: R25157446 (Katherine Carlen) PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No: 01C4394
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