E-Commerce Admin Executive (Work from home)

Job Summary We are seeking a detail-oriented E-Commerce Admin Executive to manage online product listings, process orders, track shipments, respond to customer inquiries, and maintain inventory and reports while working remotely with strong organizational skills. Responsibilities • Manage and update product listings accurately on e-commerce platforms to ensure current and appealing online presence • Process customer orders promptly and track shipments to ensure timely delivery and customer satisfaction • Coordinate basic logistics activities to support smooth order fulfillment • Respond professionally to customer inquiries via chat, email, or platform messaging to resolve issues and provide information • Monitor stock levels regularly and update inventory records to maintain accurate stock information • Perform data entry tasks and maintain accurate reports for operational tracking and decision-making • Support daily e-commerce operations by coordinating tasks and ensuring smooth workflow Preferred competencies and qualifications • Basic computer skills and familiarity with online platforms to perform administrative and operational tasks efficiently • Strong organizational skills to manage multiple tasks and maintain accuracy • Good communication skills to interact effectively with customers and team members • Ability to work independently and responsibly in a remote work environment • No prior experience required; training will be provided Other Information Benefits • High salary package with performance bonuses • Fully remote work-from-home flexibility • Fixed working hours: Monday to Friday, 9:00 AM – 5:00 PM • Flexible breaks during working hours • Equipment allowance and work-from-home setup support • Annual leave and public holiday entitlement • Medical benefits (if applicable) • Friendly, supportive, and positive team environment • Training and career development opportunities