Entry Level / Graduates - Bank Operations Officer

Job Description & Requirements This is a back-office operations role in a bank’s Card Operations Processing Centre, specifically within the Reconciliation and Investigation Unit. Your main responsibility is to ensure that the bank’s financial records match actual money movement, particularly for credit card transactions. Responsibilities: - Daily reconciliation/proofing of General Ledger (GL) and Nostro (Cash accounts) on transactions for Cards Operations Processing Centre - Escalation of outstanding items for the day, and age items for both Nostro and General Ledger (GL) - Invoice reconciliation" (A) Key Duties Explained: - Daily Reconciliation of Accounts: You will compare and match bank records (General Ledger) with actual cash balances (Nostro accounts) to ensure there are no discrepancies. Think of this as daily “balancing the books” — making sure the bank’s internal system reflects the real-world financial activity. - Escalating Outstanding Items: If any mismatch or error is found (e.g., a payment didn’t go through or an amount doesn’t match), you will flag or escalate it to the relevant team for investigation and resolution. - Aging of Items: You'll monitor unresolved discrepancies over time. “Aging” refers to tracking how long items remain unmatched and ensuring they are not left unresolved for too long. - Invoice Reconciliation: You will help match invoices received (e.g., from vendors or third-party processors) against the bank’s records, ensuring correctness before payment or settlement. (B) Skills You’ll Use: - Attention to detail (to spot mismatches), Familiarity with Excel or reconciliation tools, Ability to follow up and escalate when issues arise, Time management (to complete daily checks promptly) - Who is This Job Suitable For: Fresh graduates in banking, finance, or business, or Candidates with 1–2 years of back-office banking experience, Someone who prefers structured, process-oriented work rather than customer-facing roles"