About this role
Job Type: Part-Time (12-month contract) Contract Period: 1 May 2026 – 30 April 2027 Working Hours: 8 hours per day Work Schedule: 3-4 days per week Work Days: Includes Saturday (fixed working day) and Sunday (as required) Provide planning, development, and implementation of key activities and initiatives aimed at building up the national donor pool as well as maintaining and growing our pool of dedicated volunteers. Working in close partnership with key stakeholders from Blood Services Group (BSG) and Singapore Red Cross (SRC), she/he will recruit, mobilise and engage eligible volunteers to support relevant public education (outreach activities such as roadshows, learning journeys, blood donation talks etc.), donor engagement, tele-recruitment, and blood-donation-related activities. In addition, the incumbent will engage educational institutions, corporate, government, and community organisations to educate, recruit, retain, and recognise blood donors while supporting in organising community blood drives and group donations to build the national blood supply. KEY RESPONSIBILITIES ● Collaborate with internal and external stakeholders to advocate on blood donation ● Undertake outreach and engagement activities towards expanding the donor pool (especially youths), including planning and organising roadshows, guided tours in the bloodbanks, blood donation talks etc ● Support in Conceptualising, planning and executing outreach activities to target audience (e.g members of public, students, staff) to raise awareness. ● Reach out to community partners (especially educational institutions) to arrange talks and learning journey to the bloodbanks. ● Handle the end-to-end programme management for all outreach activities and initiatives. ● Collaborate with partners and engage stakeholders for various initiatives. ● Work closely with the Head of Operations to develop and implement outreach strategies. ● Work closely with the operation team to engage internal and key stakeholders e.g educational institutions, corporate, government, and community organisations through outreach activities and initiatives to advocate on the National Blood Programme ● Work closely with the marketing team to develop collaterals, EDM, banners etc. for outreach activities and initiatives. ● Conduct relevant training to volunteers on blood donor recruitment to equip them with the relevant knowledge when volunteering for the outreach activities. ● Collaborate with internal and external stakeholders to promote blood donation and organise group donations at the bloodbanks. ● Undertake relevant administrative tasks, including but not limited to creating and maintaining volunteer and blood-drive records, updating SOPs and educational collateral etc. ● Assist in the planning for World Blood Donor Day 2026 event. ● Assist in the planning for National Blood Programme 80th Anniversary event. ● Prepare reports and provide prompt reporting to the management. ● Other duties as assigned. JOB SPECIFICATION Qualifications: • Diploma in any discipline Experience: • Candidate(s) with a history of relevant voluntary/internship experience will have an added advantage Required experience, skills, and knowledge. • Demonstrated interest in the non-profit/charity sector. • Familiarity with the blood donation landscape and donor behaviour in Singapore. • Experience in project or event management will be advantageous. • Ability to prioritise work responsibilities/multitask, organise own work schedule. • Think on the feet, make decisions and carry out responsibilities without the need for direct supervision. • Communicate, negotiate, and engage professionally and confidently with people from all walks of life. • Self-motivated, responsible, adopts a proactive approach to every aspect of work. • Manage, grow, and utilise a team of volunteers from diverse backgrounds and with different interests/skillsets. • Strong verbal and written communication skills, including the ability to tailor key messages and adopt different approaches for different audiences. • Able to work from Tuesday to Saturday and occasionally on Sunday and some weekday evenings (when required). • Able to deliver a high level of customer service skills and a keen eye for detail. • Possesses Business-level proficiency in Microsoft Office.
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