About this role
Company Overview At BrainFit, we strive to provide high-quality customer experience to parents and students. We are seeking individuals who share our service commitment and passion for the education industry to join us on the weekend. Responsibilities • Learn and apply detailed knowledge of BrainFit’s programmes and processes to support accurate information sharing • Respond promptly and clearly to programme enquiries received via walk-in, phone, and online channels to assist parents and students • Process student registrations and payments accurately to ensure smooth enrolment and financial tracking • Operate and update the company’s CRM and other online systems to maintain organized and current records • Maintain a clean, tidy, and welcoming front desk and common areas to create a positive environment for visitors Required competencies and certifications • Minimum ‘A’ levels or Diploma in any field Preferred competencies and qualifications • Experience in the education industry • Ability to listen actively and communicate effectively with parents and students • Maintain a positive outlook and pleasant disposition when interacting with customers
Also in Finance Accounting