Infrastructure Support Analyst (JD#11168)

Job Summary Looking for an Infrastructure Support Engineer with expertise in cloud-based Windows/Linux server administration, IT infrastructure support, incident management, and security compliance. Strong background in system maintenance, capacity planning, infrastructure upgrades, and ensuring high availability of business-critical systems. Mandatory Skill-set • Degree in Information Technology, Computer Engineering, Computer Science, or a related field; • Must have 6 years of experience in IT infrastructure support and maintenance; • Must have 3 years of experience managing Microsoft Windows and/or Red Hat Linux servers in a cloud environment; • Strong knowledge of server, database, network, and cybersecurity best practices; • Must have hands-on experience with AWS cloud services; • Experience in incident management, service recovery, and escalation handling; • Experience in infrastructure/database capacity planning, system upgrades, and lifecycle management; • Familiarity with security reviews, audits, compliance, and disaster recovery planning; • Ability to support infrastructure projects, technology evaluations, and continuous improvement initiatives. Desired Skill-set • Strong enterprise infrastructure operations, governance, and IT service management experience; • Exposure to security, IAM, audits, disaster recovery, and project/vendor management. Responsibilities • Manage and maintain cloud-based Windows/Linux infrastructure, ensuring availability, performance, and security; • Oversee IT operations, service management processes, incident resolution, and vendor/service provider governance; • Conduct security reviews, audits, capacity planning, system upgrades, backup/recovery, and disaster recovery activities; • Support infrastructure projects, technology improvements, and ensure compliance with organizational policies and standards. Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest. When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy). Confidentiality is assured, and only shortlisted candidates will be notified for interviews. EA Licence No. 07C5639