IT Business Analyst & Systems Support Specialist #HDC

Passionate about technology, digital transformation, and improving business processes? Join a dynamic team where you'll play a key role in system enhancement, stakeholder engagement, and digital innovation projects that create real impact. Key Responsibilities• Collaborate with stakeholders to understand business requirements, operational challenges, and improvement opportunities. • Gather, analyse, and document business needs, workflows, use cases, and functional specifications. • Support system configuration and enhancement initiatives to improve operational efficiency. • Assist with user onboarding, access management, and system administration activities. • Generate, maintain, and analyse reports to support business and operational decision-making. • Coordinate and facilitate discussions between business users and technical teams. • Support Proof of Concept (POC) initiatives and digital transformation projects. • Develop user guides, process documentation, and training materials to support system adoption. • Contribute to change management and continuous improvement initiatives. Requirements• Diploma or Degree in Information Technology, Business Information Systems, or a related discipline. • Relevant experience in business analysis, systems support, IT operations, or digital transformation projects. • Strong analytical, problem-solving, and communication skills. • Experience in requirements gathering, documentation, process mapping, or system administration will be advantageous. • Comfortable working with stakeholders across different functions and managing multiple priorities. Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg Leon Leong De Cong R1551708 Recruit Express Pte Ltd EA License No. 99C4599